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Nominate Outstanding CSR of the Year!

Posted By Administration, Thursday, March 15, 2018

Nominate Your Customer Service Champion!

What better way to recognize the invaluable role of a Customer Service Representative than to nominate them for this distinction. The Outstanding CSR of the Year Award represents the highest honor for customer service representatives.

Who Can Nominate?

Anyone may make a nomination, so do not hesitate to nominate an individual. You can even nominate yourself! It’s as easy as providing a name, and contact information on a Nomination Form. Even if you do not think your nominee would write the essay or could win the contest, just being nominated is often considered an honor. Once you have nominated someone, encourage him or her to write the essay.

Who Can Enter

Anyone, regardless of affiliation or professional designation, whose primary duties center on insurance customer service, is eligible to enter (a CIC or CISR designation is not required). It is recommended, however, that candidates have a minimum of two years’ experience in the industry and sufficient experience to share through their essays.

To compete:

  • Download and complete the Entry Form
  • Write an essay of no more than two double-spaced pages (approximately 1,000 words) on the following topic: “In today’s business environment, CSRs are finding that more work is required from a smaller staff pool. As a CSR, what four ways have you found beneficial in helping you accomplish work tasks while still providing excellent customer service? In short, how do you do more with less?”
  • Submit letter(s) of recommendation from a business/professional reference(s). These may come from the references listed on the Entry Form, or they may come from other business/professional acquaintances.
  • Email

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PIA of Kentucky
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