Dynamics of Service

Dynamics of Service is a one-day course where you will discover what makes superior customer service representatives effective – and what keeps their customers loyal. Improve your people skills, tune up your professional competence and acquire a wealth of tools and techniques for dealing with customers effectively.

Click here to view upcoming classes and register.

The course is open to anyone, no test.
Dues paid CISRs can use this course as an update option.

Click Here to view upcoming classes and register