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Outstanding Customer Service Representative of the Year

This prestigious annual award, created in 1991 by the Societies of CISR and CIC, recognizes the important role the customer service representative plays in day-to-day care and service of the customer. The award honors the CSR who had demonstrated, through dedication and performance, the highest level of personal and professional achievement.

2015 National OCSR of the Year, Erin Woodard, CIC, CRM, CISR,ACSR, see video HERE

Additional Information available from the National Alliance Website